I bought the Minecon 2013 cape from the shop, and it says ''Setting your cape...'' in the lobby and I waited for over 10 minutes and I still don't have my cape...



https://gyazo.com/cea31f7b0fd2fe735df84ec2604070fa
https://gyazo.com/6fe6c6c953cca74130fd3c3e8917f3dd


@Noobcrew
@CypriotMerks

 

Send an email to [email protected] with your in game name, problem, proof of which game modes you are missing your rank on, and proof that you have the rank. You might not get an immediateresponse, so try sending the same email once every week.
Just exchange the word rank for cape

 

Try relogging.
If it doesn't work provide screenshots or evidence of the transaction in this thread.

 

Try emailing the [email protected]
You should receive an automatic reply such as:

Hi,

Thank you for contacting Mineverse.
We have received your email! We will try to respond as soon as possible, however please allow up to 1-3 days.

Thanks and have a great day!
Mineverse Support


This is an automatically generated email - please do not reply to it.

Feel free to make another thread here if this is still an issue after they have replied.
Locking & archiving.