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  • Missing Rank

    Discussion in 'Site Support' started by Shaine, Jan 16, 2016.

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    1. Shaine
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      Shaine Active Member

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      * My exact in game name is: shaineTheCreeper
      * My purchased rank is/was: God
      * My exact issue and or game mode where the problem is: Do not have God Rank anymore. When I logged on I was missing it.
      * Evidence ie: screenshots and/or any helpful information: I have evidence that I had it, an it is a YouTube Video.
      * The URL to the YouTube Video is
      * Time in video IN CHAT the name [God] shaineTheCreeper it says I have God rank
      * Time in video 0:35
       
    2. Shaine
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      Shaine Active Member

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      And I did try to contact [email protected]m and they still haven't replied and it's been atleast 4-5 days.
       
    3. FOUGHTMOVIE4
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      FOUGHTMOVIE4 Experienced Member

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      Remember everyone once a while put "Bump". Just image everyone else who has this problem.
       
    4. DaSayainFXwa70
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      DaSayainFXwa70 Active Member

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      wtf thats proof I hope u get ur rank back good luck
       
    5. ItsSniiper
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      ItsSniiper Boss Member

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    6. Scorv
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      Scorv Gaming Warlord Premium

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      • Like Like x 1
    7. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      Email cyp at [email protected] with the following information
      • My exact in game name is:
      • My purchased rank is/was:
      • My exact issue and or game mode where the problem is:
      • Evidence ie: screenshots and/or any helpful information:
      Good luck
       
    8. TADS
      Online

      TADS Guest

      Try emailing the [email protected]
      You should receive an automatic reply such as:

      Hi,

      Thank you for contacting Mineverse.
      We have received your email! We will try to respond as soon as possible, however please allow up to 1-3 days.

      Thanks and have a great day!
      Mineverse Support


      This is an automatically generated email - please do not reply to it.

      If you do not believe that they reply, they replied to mine within a day, so please, be patient.
      Feel free to make another thread here if this is still an issue after they have replied.
      Locking & archiving.
       
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