Didn't recieve rank.

Discussion in 'Site Support' started by Krystal, Dec 22, 2015.

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  1. Krystal
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    Krystal Active Member

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    IGN: ZntityOG

    Basically, my friend bought me MVP (my current rank) to Elite (the rank I was supposed to get). She did it hours ago, it still hasn't came through. I have proof of the transaction if you need it. Thanks for reading and hopefully I get my rank. <3
     
  2. Sherbii
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    Sherbii Experienced Member

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  3. clxrity
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    clxrity dev Developer Premium

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    Post the proof, also your best chance at help is to email [email protected]; for only Cyp and Crew have the ability to fix the issue.
     
  4. Krystal
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    Krystal Active Member

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    Okay, I sent email. Hopefully I get a reply guys. xoxo
     
  5. clxrity
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    clxrity dev Developer Premium

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    If they don't reply/fix the issue within 5 days or so, reply to the email.
    Hope you get your rank! :)
     
  6. TADS
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    TADS Guest

  7. clxrity
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    clxrity dev Developer Premium

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    What?
     
  8. Sherbii
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    Sherbii Experienced Member

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    He was talking about something he has already deleted.
     
  9. clxrity
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    clxrity dev Developer Premium

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    Oh, my bad :)
     
  10. Sherbii
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    Sherbii Experienced Member

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    You're perfectly fine lol
     
  11. Chain
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    Chain Prison Warden

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    That sucks. Unfortunately the email can take a long time, you'll have to bump it once a week.
     
  12. Krystal
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    Krystal Active Member

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    I got a very quick reply that I am happy about! Apparently I have to wait 4-6 days for the payment to clear, thanks for the help guys. ;3
     
  13. kinsey_kid
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    kinsey_kid Developer Developer Premium

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    Resolved?
     
  14. Krystal
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    Krystal Active Member

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    Not sure yet, let's see what happens. :p
     
  15. kinsey_kid
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    kinsey_kid Developer Developer Premium

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    Ok get a mod to close this when you're done
     
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  16. WowBen
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    WowBen Active Member

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  17. Winnfield
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    Winnfield Boss Member

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    I know you have already been told this, but create an email of your issue, providing any / all proof you have, to;
    [email protected]
    And wait patiently :D.
     
  18. SSMH
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    SSMH Legendary Member

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    Moved to the right location.
     
  19. Krystal
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    Krystal Active Member

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    I still haven't recieved this. :/
     
  20. CrazyDingo
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    CrazyDingo Active Member

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    Email them again
     
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