I got Free-Man rank last month. And I came on to try the thing that lets you go down to a previous rank to see if it worked. I went to A-Prisoner, assuming I could go back to Free-Man, and it said I don't have enough permissions. Here is a video of me getting Free: Tagging @CypriotMerks , @Noobcrew , @TannerLittle , @bananaman11223 -Billy
Try to email Mineverse: Support@mineverse Make sure you post full evidence with that video. If they don't reply for about 3-5 days, reply to the email to get another email through without spamming.
Oops, forgot to say, it has perms to rankup, but I don't have the money, and I don't want to spend 2 days mining again. :/
I got 750k from @Ares_Xena then clicked the Free rank by mistake I already was free I just had to Mine and get my money back via mining. Hope you get your Rank back doe.