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  • No Rank On Most Game Modes

    Discussion in 'Site Support' started by Cambo_aka_Alpha, Oct 17, 2015.

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    1. Cambo_aka_Alpha
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      Cambo_aka_Alpha Active Member

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      • My exact in game name is: Cambo_aka_Alpha
      • My purchased rank is/was: Supreme
      • My exact issue and or game mode where the problem is: I only have my rank Supreme on Survival, I checked on every other game mode and didn't have it.
      • Evidence ie: screenshots and/or any helpful information: Screenshots of most game modes.
      • 10-16-15.PNG Kit PvP.PNG No Rank!.PNG Archer PvP.PNG
       
    2. Loominati
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      Loominati Experienced Member

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    3. Philip320
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      Philip320 Experienced Member

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      Your photo is no proof that you were Supreme, because it can just as well be a fake that you made on your own or someone else's server you are OP on.

      One idea is that you show the whole screen. According to me it is not enough, Good luck.

      Also contact [email protected]
       
    4. Cambo_aka_Alpha
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      Cambo_aka_Alpha Active Member

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      I'm only Supreme on Survival Survival.PNG
       
    5. ___EwA___
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      ___EwA___ Active Member

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    6. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      ^ yep email that
       
    7. Cambo_aka_Alpha
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      Cambo_aka_Alpha Active Member

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      Emailed [email protected] a while ago, more than a week now. Just waiting for a response back or for my rank back. Thanks all.
       
    8. ParanormalPizza
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      ParanormalPizza Well-Known Member

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      They may not get back to you straight away, so maybe email them once every week.
       
    9. PiLe
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      PiLe Retired Admin Premium

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    10. Scorv
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      Scorv Gaming Warlord Premium

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      I'm sorry to hear about you not having your rank on almost all the game modes. That must suck.

      Sending an email to [email protected] following the below template is the quickest possible way to get this problem fixed. You will probably not get an immediate response, so just send an email with the same message once a week. Another possibility is to contact the admins here on the forums, or find them in game. But both of those will take longer or have a small chance of happening.

      Template
      1. In-game name:
      2. Problem:
      3. Evidence of having the rank
      4. Evidence of not having the rank

      Hope everything turns out well for you. :)
      Locking and Archiving.

      -Scorvix
       
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