No Rank On Most Game Modes

Discussion in 'Site Support' started by Cambo_aka_Alpha, Oct 17, 2015.

Thread Status:
Not open for further replies.
  1. Cambo_aka_Alpha
    Offline

    Cambo_aka_Alpha Active Member

    Messages:
    48
    • My exact in game name is: Cambo_aka_Alpha
    • My purchased rank is/was: Supreme
    • My exact issue and or game mode where the problem is: I only have my rank Supreme on Survival, I checked on every other game mode and didn't have it.
    • Evidence ie: screenshots and/or any helpful information: Screenshots of most game modes.
    • 10-16-15.PNG Kit PvP.PNG No Rank!.PNG Archer PvP.PNG
     
  2. Loominati
    Offline

    Loominati Experienced Member

    Messages:
    1,368
  3. Philip320
    Offline

    Philip320 Experienced Member

    Messages:
    1,143
    Your photo is no proof that you were Supreme, because it can just as well be a fake that you made on your own or someone else's server you are OP on.

    One idea is that you show the whole screen. According to me it is not enough, Good luck.

    Also contact [email protected]
     
  4. Cambo_aka_Alpha
    Offline

    Cambo_aka_Alpha Active Member

    Messages:
    48
    I'm only Supreme on Survival Survival.PNG
     
  5. ___EwA___
    Offline

    ___EwA___ Active Member

    Messages:
    267
  6. kinsey_kid
    Offline

    kinsey_kid Developer Developer Premium

    Developer
    Messages:
    11,217
    ^ yep email that
     
  7. Cambo_aka_Alpha
    Offline

    Cambo_aka_Alpha Active Member

    Messages:
    48
    Emailed [email protected] a while ago, more than a week now. Just waiting for a response back or for my rank back. Thanks all.
     
  8. ParanormalPizza
    Offline

    ParanormalPizza Well-Known Member

    Messages:
    2,793
    They may not get back to you straight away, so maybe email them once every week.
     
  9. PiLe
    Offline

    PiLe Retired Admin Premium

    Messages:
    12,082
  10. Scorv
    Offline

    Scorv Gaming Warlord Premium

    Messages:
    13,025
    I'm sorry to hear about you not having your rank on almost all the game modes. That must suck.

    Sending an email to [email protected] following the below template is the quickest possible way to get this problem fixed. You will probably not get an immediate response, so just send an email with the same message once a week. Another possibility is to contact the admins here on the forums, or find them in game. But both of those will take longer or have a small chance of happening.

    Template
    1. In-game name:
    2. Problem:
    3. Evidence of having the rank
    4. Evidence of not having the rank

    Hope everything turns out well for you. :)
    Locking and Archiving.

    -Scorvix
     
Thread Status:
Not open for further replies.

Share This Page