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  • Rank Issue [Resolved]

    Discussion in 'Help' started by DuskShadow, Aug 3, 2015.

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    1. DuskShadow
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      DuskShadow Active Member

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      Hello, my in-game name is DuskShadow. (Changed from shadowbuscus1 for reference)

      I have emailed the support email twice, but have gotten no response.

      About a year or so ago, someone bought me the rank God. At first, I had God on every server apart from the lobby. For some reason, it said I was elite on the lobby. At the time, I just ignored it thinking everything would be fine. After several new servers on mineverse have been created/reset, I have lost my God rank on those servers, due to because I believe it used the rank I had on the lobby; and now I am elite on most of the new/reset servers. On the old servers, I still have God. Some screenshots of me as a god on the servers that have not be wiped are listed below.
      http://prntscr.com/7xiax9

      http://prntscr.com/7xibsy

      As you can see from the screenshots below, on the new/reset servers I am elite.

      http://prntscr.com/7xicfu

      http://prntscr.com/7xicnj

      If it is possible, would I be able to get my rank fixed across all the servers back to the god rank? I understand you might not be able to due to me not buying it myself, and not having a receipt.

      Thanks,

      DuskShadow
       
    2. DuskShadow
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      DuskShadow Active Member

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    3. SSMH
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      SSMH Legendary Member

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      Email [email protected]

      I remember you from Infection in October ;), if you need more screenshots I can check if I have any
       
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    4. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      Unfortuneatly something you will have to do is just wait, as you may know @CypriotMerks owns 3 different servers and that means he gets ALOT of emails every day
       
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    5. DuskShadow
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      DuskShadow Active Member

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    6. onesquad
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      onesquad i am your dad Premium

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    7. CypriotMerks
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      CypriotMerks Well-Known Member

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      Should be fixed now.
       
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    8. DuskShadow
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      DuskShadow Active Member

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      Thanks Merk. Requesting lock.
       
    9. KingAlex
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      KingAlex Well-Known Member

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      Thread Locked on request.
      If you disagree to this action, please report this post, and a moderator or administrator will reconsider it.

      Kind regards,
      The Staff
       
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