I'm getting irritated of not getting any help.

Discussion in 'Site Support' started by lovecake15, Jul 23, 2015.

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  1. lovecake15
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    lovecake15 Active Member

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    Okay so I purchased VIP, now I'm trying to upgrade to MVP but it says "you're not allowed to purchase this item". I need assistance ASAP, I really want to upgrade already.

    1. My exact in game name is: lovecake15
    2. My purchased rank is: VIP
    3. My exact issue and or game mode where the problem is: I'm trying to upgrade fron VIP to MVP but it won't let me.
    4. Evidence ie: screen shots/ or any helpful information: Screenshot (2).png
     
  2. Nightfire
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    Nightfire Boss Member

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    3,332
    Send an email to [email protected].

    Provide this evidence that you are missing MVP and that you have the actual rank. This may take days/weeks.
    Good luck.
     
  3. kinsey_kid
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    kinsey_kid Developer Developer Premium

    Developer
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    Days/weeks/months/years/decades

    Unfortuneatly all you can do is be patient
     
  4. funmakers
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    funmakers Experienced Member

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    Probably your bank account. Try contacting the bank you use?
     
  5. lovecake15
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    lovecake15 Active Member

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    Thanks mate
    No, that's not the problem. I already checked.
     
  6. funmakers
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    funmakers Experienced Member

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    Just vote
     
  7. Kyaaaal
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    Kyaaaal Mythical Member

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    I thought it never allowed you to buy a rank, or anything from the shop if you "Charge-Back"?
     
  8. lovecake15
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    lovecake15 Active Member

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    I never charged back.
     
  9. CypriotMerks
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    CypriotMerks Well-Known Member

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    You should be able to purchase MVP now.
     
  10. TheCreeper
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    TheCreeper Experienced Member

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    You are just a little helper today, aren't you?
     
  11. sircorgi
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    sircorgi Boss Member

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    xD He's co-owner, not a helper. He helps, but he ain't one. :P You'll get it if you went to other servers..
     
  12. l0wkey
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    l0wkey Well-Known Member

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    Is this resolved?
     
  13. PiLe
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    PiLe Retired Admin Premium

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    Locking as inactive.
    If this is still an issue feel free to open another thread.
     
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