Need titan rank on all servers please :D

Discussion in 'Site Support' started by Littlebigziberna, Jun 17, 2015.

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  1. Littlebigziberna
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    Littlebigziberna Active Member

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    • My exact in game name is: DannyBoy6997
    • My purchased rank is/was: Is vip/ Was titan
    • My exact issue and or game mode where the problem is: I am titan on prison only and i want it on all servers :p
    • Evidence ie: screenshots and/or any helpful information: Here are 2 screenshots of me being VIP on kitpvp and Titan on prison. I also did email support@mineverse but i didnt get a response.
    • P.S I cant make a new account so im using my old one.
    • 2015-06-14_18.06.48 Titan.png 2015-06-14_18.02.34 VIP.png
     
  2. Nightfire
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    Nightfire Boss Member

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    Sending to [email protected] can take days. Cyp gets many of these a day so it can take time. If you haven't got a reply in a while re-sent it.
     
    Last edited: Jun 17, 2015
  3. Littlebigziberna
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    Littlebigziberna Active Member

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    I have sent like 5.
     
  4. Nightfire
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    Nightfire Boss Member

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    How long ago was the last recent one you sent ?
     
  5. Littlebigziberna
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    Littlebigziberna Active Member

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    Like 4 days ago. Just resent it about 30 minutes ago.
     
  6. Littlebigziberna
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    Littlebigziberna Active Member

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  7. zachary0816
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    zachary0816 Experienced Member

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  8. Agent
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    Agent Well-Known Member

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    It could take weeks to get a reply, or to get your rank back.
    Just be patient. :)
     
  9. Littlebigziberna
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    Littlebigziberna Active Member

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  10. Littlebigziberna
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    Littlebigziberna Active Member

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  11. Valor
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    Valor Boss Member

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    Unfortunately, the support team is very small, so it takes a while to get a response.
    If you haven't gotten a reply in 2-3 weeks, resend, but don't spam the email, as it will lower your chances of getting help.
     
  12. Littlebigziberna
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    Littlebigziberna Active Member

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  13. Watermelonone
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    Watermelonone Boss Member

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    Or it could take 1 day like mine did :)
     
  14. Littlebigziberna
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    Littlebigziberna Active Member

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    Nope. Not for me.
     
  15. Littlebigziberna
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    Littlebigziberna Active Member

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  16. Realizinq
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    Realizinq Well-Known Member

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    How about 6 months?
     
  17. Agent
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    Agent Well-Known Member

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    If you have not received your rank yet, email them again.
     
    • Like Like x 1
  18. Littlebigziberna
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    Littlebigziberna Active Member

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    How about a year? :\
     
  19. PiLe
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    PiLe Retired Admin Premium

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    Locking as inactive.
    If this is still an issue feel free to open another thread.
     
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