[Lost Rank] - Friend Lost MVP rank on KitPvP[Handled]

Hello Mineverse!
I am posting on behalf of a friend who dosn't have an account on the forum and is not interested in getting one.

My friend ( spyrogalaxy ) has lost the MVP rank on kitpvp, he has, however, kept his rank on the rest of the Mineverse servers. I have tanken screenies ( one on kitpvp and one on factions ) to prove that he has the rank.

See Screenies Here:
As you can see, He is MVP on one server and has been demoted to Commander on the other,
He was MVP this previous day, (i know because I was playing KitPvP on skype with him).
Thank you very much for your time,
Bryn

 

He has bought commander after he purchesed mvp, Even tho was a sign that said donaters not to.

 

r u sure?

 

Nah, i asked and he says he has lost ne money,
Thanks for trying though

 

This is the most viable reason, @BlockheadBryn.

 

Send an email at [email protected]

 

If it hasn't been resolved already, I will add your friend to the rank recovery list. Please PM me if it hasn't.