I think it's a good idea to remove buying the unban package from the buycraft store. When you get banned, you get banned for a reason. Being able to buy a unban makes baning people pointless. Getting banned is supposed to be punishment to teach you to NOT break rules, but buying unban makes it so people don't get punished
No support, unbans are regulated, not everyone can buy them. Also, it is a great source of income for the server.
^ adding onto this Unbans can only be bought once, they're a good source of income for the server and I'll be damned if spending 20 dollars isn't a way to learn your lesson. No support.