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  • Missing rank [god] Que_Ball (prison, survival, creative, skygrid, lobby, oppvp)

    Discussion in 'Site Support' started by Que_Ball, Jul 17, 2017.

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    1. Que_Ball
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      Que_Ball Experienced Member

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      • My exact in game name is: Que_Ball
      • My purchased rank is/was: God
      • My exact issue and or game mode where the problem is: The following servers are missing rank. Emailed support yesterday. Waited a day before contacting to make sure it wasn't just delayed.

        Roughly in the order that I care about:
        prison
        Survival
        Creative
        skygrid
        lobby
        op pvp
      • Evidence ie: screenshots and/or any helpful information: 2017-07-17_15.40.41.png 2017-07-17_15.40.41.png
      purchase:
      Transaction ID: 8FK54908GH372203S
      Username: Que_Ball
      Date: 14th July 2017 9:51
      Rank: God


      Working:
      archerpvp
      hellblock
      gta
      skywars
      lobby2
      opfactions
      infection
      opprison
      factions
      kitpvp / kitpvp2

      No rank shows here either but I think these do not support ranks:
      bedwars
      parkour
      towny
      skyblock
       
    2. Que_Ball
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      Que_Ball Experienced Member

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      Still not fixed. Have emailed support again. Week later.
       
    3. i_am_youtuber
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      i_am_youtuber Administrator Administrator Head Moderator Competition Team

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      Just keep hounding them, make sure you put proof in the email though.
       
    4. Que_Ball
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      Que_Ball Experienced Member

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      Yes transaction ID details are included in the emails.
       
    5. Que_Ball
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      Que_Ball Experienced Member

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      Still nothing.
       
    6. BABABOOEY
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      BABABOOEY Active Member

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      This seems to be typical of how this server fixes rank issues.
       
      • Like Like x 1
    7. Arabic Bear
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      Arabic Bear Well-Known Member

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      You won't get it back. If you do, you are the luckiest person on this server. Cypriot isn't really caring at all about the missing ranks right now. I wish you good luck. I waited long for my god rank too, I am still missing it.
       
    8. BABABOOEY
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      BABABOOEY Active Member

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      If you purchase rank, the server owners are responsible to supply it and or to fix it. I would suggest a charge back on your purchase. Although it will result in a permanent ban. Don't let people steal your money.
       
    9. SniffMyToes
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      SniffMyToes Boss Member

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      I guess I was lucky. I was Titan, and a player I had recently banned bought me premium. I went and emailed support around 5 different times. Later, in-game, I saw Cypriot on op prison. I told him that someone bought me premium. He responded about "sending the buycraft." I immediately got Titan on all servers, and I didn't even show him evidence.
       
    10. Ares_Xena
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      Ares_Xena Legendary Member

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      Charge back. Screw the terms.
       
    11. gvgnvhgbhbhh
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      gvgnvhgbhbhh Active Member

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      sad part is i have done the same thing and iv been waiting for the past 4 and half months for him to fix it.
       
    12. PiLe
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      PiLe Retired Admin Premium

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      I have just re-sent your package.
      let me know if this doesn't fix your issue.
       
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