Upgrade Help

It Keeps asking for my username I've tried every username from my Email to this one i need help It keeps saying my Minecraft account (Trevdix) is not real. HELP!!

 

If your trying to upgrade, like to another rank up further (higher) than your current one. Then Refresh or close the page, then re-open. And maybe tell us your current rank, and what rank your trying to upgrade to? Good luck!

 

I refreshed many times but it just wouldn't change and i was trying to upgrade to VIPI I'm sponsor right now

 

Proof? And got and try restarting the device you are on.

 

Is this still an issue?

 

I have an issue where I put my username in and it says this username is not a username wtf

 

Are you sure you put in your ign correctly?

 

I put it in 5 times

 

What's your ign? Let me try.

 

Watermelonone

 

It works for me bud.

 

I took a pic

 

Post in please.

 

Wait how do I post the pic

 

Screen shot it. Post it in Tinypics, or Gyazo.

 

Is this screenshot from an iPad or iPhone?

 

*facepalm*

it says iPad up on the top left btw

 

Didn't see that.
Anyways, try upgrading on a computer I've heard there is something like a bug going on if you buy your rank through phone, tablet, etc.