[Survival] God Missing

Discussion in 'Site Support' started by alma, Nov 7, 2015.

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  1. alma
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    alma Boss Member

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    • My exact in game name is: AlmaRobb
    • My purchased rank is/was: God
    • My exact issue and or game mode where the problem is: Lost rank on survival
    • Evidence ie: screenshots and/or any helpful information: 2015-11-07_23.02.30.png Default on survival 2015-11-07_23.02.40.png God on factions
     
  2. alma
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    alma Boss Member

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  3. ParanormalPizza
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    ParanormalPizza Well-Known Member

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    Good luck on getting the rank back ;)
     
  4. kinsey_kid
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    kinsey_kid Developer Developer Premium

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    Please don't make multiple threads but anyway ...
    Send an email to [email protected] with your in game name, problem, proof of which game modes you are missing your rank on, and proof that you have the rank. You might not get an immediateresponse, so try sending the same email once every week.
     
  5. alma
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    alma Boss Member

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    I didn't make multiple threads? I made two threads for two different accounts. I have been planning to email them but I haven't got around to it yet, I will email them when I have time, Thanks.
     
  6. kinsey_kid
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    kinsey_kid Developer Developer Premium

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    I rest my case sorry
     
  7. alma
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    alma Boss Member

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    Its alright. :)
     
  8. sircorgi
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    sircorgi Boss Member

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    Hope you get your rank back <3
     
  9. kinsey_kid
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    kinsey_kid Developer Developer Premium

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    Yeh this is one of the cases where you simply need to email the support team, sorry again for jumping to conclusions
     
  10. SkaydiStick
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    SkaydiStick Active Member

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    Good luck. I know, it feels so bad when you paid for something and you don't get what you are supposed to. I hope you get your rank back! There is always error or mistakes happening in the world :P
     
  11. PiLe
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    PiLe Retired Admin Premium

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    Locking this.
     
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