Ranks [Pile]

i bought titan and it didn't give it to me and I've been waiting a really long time. What can i do?

 

Email [email protected] with proof of you purchasing it,
How ever this thread is in the wrong section.
Moved.

 

and i don't want a refund

and another thing

its not letting me on the server

it just takes like 1 min and says disconnected
:(

 

I merged your posts. Don't comment under your previous comment you can just use the edit button.

 

ok ill do that next time

 

but how can i get on the server again?

 

Are you banned? What does it say when you cant join?

 

see...[][][]][][]

it takes like 3 min and says disconnected when i try to join :(

 

As @Surge said, the only thing you can do is email [email protected] with proof of your purchase.

 

That isn't enough proof, email [email protected] with actual proof of the purchase, like the receipt.

 

thats the only thing i screen shotted

 

You should of received an email with confirmation of the purchase, there will also be a receipt on that email. Email the support and they can fix it for you, but make sure you do provide the evidence.

 

You could have screenshot that in the basket and not have bought it, makes no difference. You need to get the receipt, screenshot it and send an email to [email protected]

 

You should've gotten an email, with the receipt attached in your MC email account.

 

Closing this for inactivity.
If you are still experiencing issues please email [email protected] for further help.