rank problem

• My exact in game name is:FallingDemon

• My purchased rank is/was:God

• My exact issue and or game mode where the problem is: idk I just came on and my rank was gone idk what happen

• Evidence ie: screenshots and/or any helpful information

 

I know what you mean Dead. I am having that same issue on my Skyblock. I am supposed to be Donor 50. I have a feeling that it happened when the server was reset.

 

I hope this gets fixed, I was super upset when I got downgraded!
Just give it some time and it will be fixed before you know it
Goodluck, Deadqueen <3

 

\

thank you

 

Hello DeadQueen234,

Your best solution is to email our support ( [email protected] ).
In doing so, you will receive an automated reply, such as:

Hi,

Thank you for contacting Mineverse.
We have received your email! We will try to respond as soon as possible, however please allow up to 1-3 days.

Thanks and have a great day!
Mineverse Support


This is an automatically generated email - please do not reply to it.

If you do not believe that they reply, they replied to mine within a day; so please, be patient.
Feel free to make another thread here if this is still an issue after they have replied. (1-3 days)

Locking & archiving.