Infection. [Prestige]

Hey everyone!

As you know, the time we had the ability to change our names and all these problems happened, well it happened to me, no not the rank, prestige/rank on Infection.

If our prestige can be restored or cannot be restored, please tell me.
Old in-game name: MWajeeh250
New in-game name: DownDeeperPvP
Screenshots of prestige 8:
Screenshots of Un-ranked/No rank:

 

@larrythebird101
@Alexa
Tag Cyp.

 

@CypriotMerks

 

Theres a Problem with Prestiging when ppl are SgtMaj but it says we need to gain more lvls to prestige

 

I emailed support and Cyp ignored me. Thanks alot Cyp.

 

When did you email him?

 

Like 1 - 2 weeks ago.

 

Aw gee. Try another email? ://

 

Regular players can't tag Cyp. Besides, I already tagged him in this yesterday.

 

Sorry for tagging Cyp. I was in a rush as well I didn't get any feed backs on my situation.

 

No don't be sorry, I'm just saying, he has tags turned off for non-moderators. :3

 

that is due to a bug

 

Still an issue?

 

Yes, I lost my levels too and I was p4 level116

 

I don't think Cyp is restoring prestiges or levels anymore

 

please confirm... is this still an issue?

 

Locking as inactive.
If this is still an issue feel free to open another thread.