I am Titan on all servers except for the factions one, I have no rank on it. Can someone please fix this please :( Also when i play on the prison servers i only have the titan rank and i cannot mine in any other mines. Its even worse on the op prison because the only warp i can do is warp a and i dont have permission for any other commands.
Please email [email protected] with your proof. We cannot help with rank related issues here on the forums.
Like Dyna said, [email protected] is the place where you should send your query. Remember to include in your e-mail; All the proof of purchase you have This will help, even if it's just a single-server issue Detail Describe your issue as best you can, to help the owner understand the best he can Be patient Although you cannot put this in your e-mail, you must be patient, the owner will deal with a lot of support e-mails daily, so he may take his time to get to your's, but he will :D Good luck, I hope this problem gets resolved soon ;)