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    Discussion in 'Help' started by Teeeb, Jun 27, 2016.

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    1. Teeeb
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      Teeeb Senior Moderator Senior Moderator Competition Leader Discord Leader Competition Team

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      Support never replies? Am I doing something wrong? I sent an email about a Skyblock issue, and a Creative issue and a rank issue almost a year ago? I never get replies from them???????
       
    2. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      Ok Support is CONSTANTLY being flooded with junk along with streams of players messaging in, I doubt Cyp is ignoring you but I would just make sure the email you are sending it to is correct.

      [email protected]

      Maybe try with a different email address?
       
    3. Gysan
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      Gysan Active Member

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      I fail to get an answers aswell. Last one sent several month ago with out any answer. And now it is crusial with the one I sent yesterday about glitching out from the server so I can't play in Mineverse at all. :-/
       
    4. gabby
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      gabby Legendary Member

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      I once got an answer but it was pretty late
       
    5. Teeeb
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      Teeeb Senior Moderator Senior Moderator Competition Leader Discord Leader Competition Team

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      I sent 3 professional emails to them around November 2015, no reply. It's the correct email and everything..
       
    6. PiLe
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      PiLe Retired Admin Premium

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      Cyp is the only one who can help you.
      When it comes to Skyblock I'm not sure if there is anything that can be done.
      Closing this.
       
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