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    Discussion in 'Site Support' started by _WafflezKing_, Jun 18, 2016.

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    1. _WafflezKing_
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      _WafflezKing_ Active Member

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      i bought titan and it didn't give it to me and I've been waiting a really long time. What can i do?
       
    2. Surge
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      Surge Boss Member

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      Email [email protected] with proof of you purchasing it,
      How ever this thread is in the wrong section.
      Moved.
       
    3. _WafflezKing_
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      _WafflezKing_ Active Member

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      and i don't want a refund

      and another thing

      its not letting me on the server

      it just takes like 1 min and says disconnected
      :(
       
    4. Surge
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      Surge Boss Member

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      I merged your posts. Don't comment under your previous comment you can just use the edit button.
       
    5. _WafflezKing_
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      _WafflezKing_ Active Member

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      ok ill do that next time
       
    6. _WafflezKing_
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      _WafflezKing_ Active Member

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      but how can i get on the server again?
       
    7. Herf
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      Herf Boss Member

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      Are you banned? What does it say when you cant join?
       
    8. _WafflezKing_
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      _WafflezKing_ Active Member

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      Screen Shot 2016-06-20 at 7.33.19 PM.png

      see...[][][]][][]

      it takes like 3 min and says disconnected when i try to join :(
       
      Last edited by a moderator: Jun 22, 2016
    9. Maxamul
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      Maxamul Boss Member

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    10. sircorgi
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      sircorgi Boss Member

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      That isn't enough proof, email [email protected] with actual proof of the purchase, like the receipt.
       
    11. _WafflezKing_
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      thats the only thing i screen shotted
       
    12. StrawberryGrapes
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      StrawberryGrapes Active Member

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      You should of received an email with confirmation of the purchase, there will also be a receipt on that email. Email the support and they can fix it for you, but make sure you do provide the evidence.
       
    13. YouGotTheCombo
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      YouGotTheCombo Experienced Member

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      You could have screenshot that in the basket and not have bought it, makes no difference. You need to get the receipt, screenshot it and send an email to [email protected]
       
    14. sircorgi
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      sircorgi Boss Member

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      You should've gotten an email, with the receipt attached in your MC email account.
       
    15. PiLe
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      PiLe Retired Admin Premium

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      Closing this for inactivity.
      If you are still experiencing issues please email [email protected] for further help.
       
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