My upgrade isnt working

I want to rankup elite to supreme but it wont let me "you are not allowed to purchase this item"
https://gyazo.com/c0e0a440a20a66e3446d03c3dae512de
https://gyazo.com/9e39739cc558694b5e20d5b6ac02a939

 

Pls help xD

 

Did you type in your username correctly? I also believe this should be in 'Help' @RandomNinja14 @NoMoreSanity @Exstatisfy @Jhow

 

I did and the only upgrade it says i can do is Vip to mvp :/

 

Try again and type your exact username, if this still does not work then I do not know what to do.

 

I did like 100 times now

 

I just tried as well, it didn't work for me. Have you changed your name recently?

 

Thread has been moved to the correct location.
Anyways, I advise you to go to upgrades instead of buying the rank directly. I noticed this was an issue for me as well that happened when I bought god. You need to buy the rank that's listed Elite ---> Supreme. Hope this helps

 

https://gyazo.com/c0e0a440a20a66e3446d03c3dae512de

Yea i know :/

 

This is odd, maybe because of the eula thing. Don't take my word for it though. :worm:

 

awh :(

 

@Surge
@MaxNinja10
@Janice999
@Jhow

 

Do you want this locked?

 

No im looking for help

 

You have proof, you can email [email protected] with proof and you will get your rank.

 

Reason for this is because you or someone who donated for you opened up x2 chargebacks.
PM me to discuss this further.