Missing Rank from 2015 name change.

HeyoHeyo. When name changes were released i know alot of players lost their ranks, I was one of those players, I havent came around much after that, since there was no answer to my question.
I had the sponsor rank, Whilst my name was FebrezeHD. I still do not have my rank, over a year. If anyone knows any way for me to get my rank back, please respond if you can. Thanks!

 

I recommend you email [email protected] and tell them you lost your rank and want it back.

 

You need picture proof/evidence of the rank you had back then and the rank you have now.

 

The credit card used for the purchase is no longer in use, and the emails have been erased of proof.
Is there any other proof i can provide?

 

@FebrezeHD does that ^ answer your question? Would you like a Moderator to close this?

 

He doesn't have his rank back,why should this be closed?

 

If his question is answered and he is now able to email support to get his rank back, things should work fine, I would assume.

 

My other message was awaiting approval. I dont have the email to prove the purchase, if i email support would i still have to provide the proof ?

 

I think you have to,to show that you bought it.

He never said his question was answered or if it worked yet.

 

There is no need to lock this thread unless he has his rank back.

Anyways, do you happen to have any screenshots of you with your rank before you lost it?

 

@Alex I currently have my rank on KitPVP but nowhere else. Here is the proof.

 

sneezes violently from dust growing on thread

 

Anthony is able to check Buycraft to verify the legitimacy of this. Just send him an email and I am sure he will be able to assist you.

 

Been there done that.
Multiple times.

 

I take it he was unable to find any evidence of the alleged purchase? I also read that you no longer have access to the email and the bank account used, which is quite inconvenient. I guess telling him you have the rank on KitPvP will be sufficient, although not ideal.

 

If anyone would like to get on KitPvP to see the proof, They can

 

You'll need to email Anthony providing that information. Keep in mind that you do not need to be online for him to check your rank.

 

Closing this for inactivity.
If you are still experiencing problems feel free to email Cyp directly: [email protected]