No It's not, and not everyone's levels reset it just happens randomly along with KitPvP/OpPvP and a few other game modes, It's quite annoying :(
Nevermind, I don't think Infection has been resetted, because everytime you log back in, you loose your lvls.
I won't connect to Infection until I'm sure reset is over I don't wanna loose my levels and didn't made screenshots
Yeah, if it is down, or you hear people saying it is/was down do not connect for a while. This may reduce your chances of losing your levels.
I don't really dare to go on Infection or KitPvP because there's word that you'd lose levels, reset your items, etc.
Make sure to take photos of your exp bar every time you get more levels, so they can be refunded if you get reset again. I hope this issue gets fixed soon. .-.
Infection hasn't gotten any better :/ I made a thread listing the issues, too. Sad to see all of these issues happening