Rank Problem

Discussion in 'Help' started by elrak, May 2, 2016.

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  1. elrak
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    elrak Legendary Member

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    Recently I've been having a number of rank problems, since I came third on the build competition I was supposed to win anything for $5 on the shop, so I asked for my alternate account, Elric, to be promoted to premium. This didn't happen for about a week or two so I kept asking about it to the host of the previous competition, she told me that she had told Cypriot multiple times.

    I eventually did get the rank but it wasn't on Elric, it was on Elrak. I lost my God rank and now I have no rank on Elric and Premium on Elrak.

    I'd like for this to be fixed. Thanks. :)

    P.S Please don't tell me to message support and also don't post the same answers as other people, thanks!
     
  2. babyboynitro
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    babyboynitro Experienced Member

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  3. elrak
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    elrak Legendary Member

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    Pile has already been notified, there's nothing she can do about it.
     
  4. babyboynitro
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    babyboynitro Experienced Member

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    Oh, the only thing then is email support, but you said not to say that lol
     
  5. PotatoDew
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    PotatoDew Well-Known Member

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    Idk if this is possible, but you can (somehow) tell Cyp with evidence that you were God so that you can get the rank back. Not sure if it's possible...
     
  6. elrak
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    elrak Legendary Member

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    He already knows that I was god.
     
  7. Random
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    Random Legendary Member Premium

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    Have you tried to talk to Cypriot personally? Maybe message him and see if he answers?
     
  8. elrak
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    elrak Legendary Member

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    That won't happen, I've had multiple moderators speak to him about it.
     
  9. Random
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    Random Legendary Member Premium

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    I mean he is very busy right now, which may contribute to this not being fixed. Has he answered the moderators?
     
  10. elrak
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    elrak Legendary Member

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    I'm not sure.
     
  11. sircorgi
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    sircorgi Boss Member

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    Email [email protected] with proof of rank purchase and your IGN..
    I'm joking don't hurt me please


    Ask the head-staff if Cypriot has replied at all regarding the issue
     
  12. elrak
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    elrak Legendary Member

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    Bump.
     
  13. Andrewswj
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    Andrewswj Boss Member

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    Hi Elrak,

    Here are some solutions (Sorry if they've been said or you've tried them):
    email [email protected]
    Speak to Cyp personally (Try Dubtrack... He's on sometimes)
    Ask @Nanurz maybe he can talk to Cyp for you

    I don't know of any other possible solutions, but if you need further clarification, etc., you're welcome to drop me a convo.

    Sorry to hear about this and hope you get your issue fixed.

    ~Andrew
     
  14. elrak
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    elrak Legendary Member

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    Please read the thread.
     
  15. elrak
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    elrak Legendary Member

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