Missing Cape

Discussion in 'Site Support' started by kei, Feb 22, 2016.

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  1. kei
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    kei Well-Known Member

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    Hello, this is KeiSenpai, and I've recently changed my Minecraft In-Game Name. I went onto Mineverse, unable to equip my Minecon 2015 cape. It said to contact an admin. Any help?
     
  2. elrak
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    elrak Legendary Member

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  3. ferras
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    ferras Legendary Member

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    Contacting [email protected] is the best soultion.

    Just remember, email them enough evidence for them to help you out. Good luck.
     
  4. kei
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    kei Well-Known Member

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    Thanks for the help! I just sent an email with my problem and screenshots ;)
     
  5. elrak
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    elrak Legendary Member

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    Alright, if you're lucky you might get it by the end of the week.
     
  6. ferras
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    ferras Legendary Member

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    Alright.

    I think it might take 3 days.
     
  7. Zentios
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    Zentios Active Member

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    Cyp said himself that the capes are still a work in progress so there will be issues with them for a while since its new, good luck getting your cape back
     
  8. TADS
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    TADS Guest

    Said first by Elrak, you have to email [email protected] , explaining what happened.
    Seeing as you already have, you need to wait 1-3 days.
    If it is not resolved within that time, send it again until you get an answer.

    Closing & archiving.
     
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