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  • rank problem

    Discussion in 'Site Support' started by DuckieDanger, Feb 12, 2016.

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    1. DuckieDanger
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      DuckieDanger Experienced Member

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      • My exact in game name is:FallingDemon
      • My purchased rank is/was:God
      • My exact issue and or game mode where the problem is: idk I just came on and my rank was gone idk what happen
      • Evidence ie: screenshots and/or any helpful information
       

      Attached Files:

    2. myrmwife
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      myrmwife Active Member

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      I know what you mean Dead. I am having that same issue on my Skyblock. I am supposed to be Donor 50. I have a feeling that it happened when the server was reset.
       
    3. Rodeen
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      Rodeen Boss Member

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      I hope this gets fixed, I was super upset when I got downgraded!
      Just give it some time and it will be fixed before you know it :)
      Goodluck, Deadqueen <3
       
    4. DuckieDanger
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      DuckieDanger Experienced Member

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      \
      thank you
       
    5. TADS
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      TADS Guest

      Hello DeadQueen234,

      Your best solution is to email our support ( [email protected] ).
      In doing so, you will receive an automated reply, such as:

      Hi,

      Thank you for contacting Mineverse.
      We have received your email! We will try to respond as soon as possible, however please allow up to 1-3 days.

      Thanks and have a great day!
      Mineverse Support


      This is an automatically generated email - please do not reply to it.

      If you do not believe that they reply, they replied to mine within a day; so please, be patient.
      Feel free to make another thread here if this is still an issue after they have replied. (1-3 days)

      Locking & archiving.
       
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