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    Discussion in 'Site Support' started by iAintGonTry, Oct 7, 2015.

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    1. iAintGonTry
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      iAintGonTry Active Member

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      Hello! My Minecraft username is HerpyDerpy.
      When I click the Buy button in the Mineverse shop, It notifies me saying: "You're not allowed to purchase this item."
      Here is a screenshot: (hopefully it works this time)
      fault.png

      I would really like to have this problem resolved as soon as possible!
      Thanks,
      HerpyDerpy.
      Tags: @CypriotMerks @Noobcrew @bananaman11223
       
      Last edited: Oct 7, 2015
      iAintGonTry, Oct 7, 2015
      #1
    2. TADS
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      TADS Guest

      The image isn't working.

      Anyways, this is possible a problem with your credit card.
       
      TADS, Oct 7, 2015
      #2
    3. iAintGonTry
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      iAintGonTry Active Member

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      I hadn't entered my credit card details yet, It says that when I try to add it to my cart. And I will attach the screenshot to the forum
       
      iAintGonTry, Oct 7, 2015
      #3
    4. ItsSniiper
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      ItsSniiper Boss Member

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      I suggest emailing them and telling them your problem, maybe they can fix this soon.
      [email protected]
      Good luck.
       
      ItsSniiper, Oct 8, 2015
      #4
    5. iAintGonTry
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      iAintGonTry Active Member

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      Had
      Yeah I did. Thanks anyways :)
      - Herpy
       
      iAintGonTry, Oct 8, 2015
      #5
    6. Van
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      Van Boss Member

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      Has this problem been resolved yet?
       
      Van, Nov 10, 2015
      #6
    7. ParanormalPizza
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      ParanormalPizza Well-Known Member

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      It may be because of a chargeback. Have you gotten refunds from the buycraft site recently? Also, as it says above, email [email protected] once every week.
       
      ParanormalPizza, Nov 10, 2015
      #7
    8. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      Are you definately MVP and not VIP?
       
      kinsey_kid, Nov 30, 2015
      #8
    9. Benko
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      Benko Boss Member

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      Same thing happened to me just refresh your browser and it should work.
       
      Benko, Nov 30, 2015
      #9
    10. PiLe
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      PiLe Retired Admin Premium

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      This^^
       
      PiLe, Dec 10, 2015
      #10
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