Rank lost

Discussion in 'Site Support' started by mrcibz, Nov 14, 2015.

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  1. mrcibz
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    mrcibz Active Member

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    Hi,

    Since last september I'm not able to play with my Titan Rank that I bought only a month before.
    Someone, using my name, bought a Premium rank claiming to be me and I suppose that's the reason why I lost the titan rank.
    I'm tired to send emails to [email protected] with the information of my purchase to proof I bought the rank. Is anybody there ? Is anybody looking at that emails?

    Can anybody let me know how can I get my rank back?

    Thanks
     
  2. Bantz
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    Bantz Legendary Member

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    Maybe try to contact a mod to contact Cypriot
     
  3. mrcibz
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    mrcibz Active Member

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    Who is he?

    I contacted a mod and he said "I cant restore ranks"

    A Bad mod was he
    :P
     
    Last edited by a moderator: Dec 10, 2015
  4. Squire
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    Squire Well-Known Member

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    @CypriotMerks @Noobcrew, are the owners of this server.
    Do you have any proof of being titan?
     
  5. mrcibz
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    mrcibz Active Member

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    The YAP

    I got the purchase
     
    Last edited by a moderator: Dec 10, 2015
  6. Squire
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    Squire Well-Known Member

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    Okay. Email [email protected] your issue and full proof regarding the issue. Send the email like, once or twice a week.

    Good luck.
     
  7. mrcibz
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    mrcibz Active Member

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    I send like 9 emails with no answer

    A few emails

    ??? I cant enter in mineverse

    ?? What is dissagrate?¿
    w

    I click it for an error sorry
     
    Last edited by a moderator: Dec 10, 2015
  8. Squire
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    Squire Well-Known Member

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    When did you send those?
     
  9. mrcibz
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    mrcibz Active Member

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    When I lost my rank

    At the day of today im waiting for answer.....
     
    Last edited by a moderator: Dec 10, 2015
  10. rpcraig
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    rpcraig Experienced Member

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    Contact support and email them once a week. They have a lot to do so it can take some time to reply.
     
  11. mrcibz
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    mrcibz Active Member

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    I'm trying to contac mineverse support sience 3 setember

    since*
     
    Last edited by a moderator: Dec 10, 2015
  12. ParanormalPizza
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    ParanormalPizza Well-Known Member

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  13. Malc
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    Malc The Pro Discord Moderator Premium

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  14. Kyaaaal
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    Kyaaaal Mythical Member

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    Thread moved to correct location.

    Also, good luck!
     
  15. kinsey_kid
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    kinsey_kid Developer Developer Premium

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    @mrcibz please dont multipost also do as @The_Doctor said and send the email roughly every 2 days
     
  16. PiLe
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    PiLe Retired Admin Premium

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    Cyp has fixed your rank.
    Feel free to open another thread if you are still experiencing problems.
     
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