Hi,

Since last september I'm not able to play with my Titan Rank that I bought only a month before.
Someone, using my name, bought a Premium rank claiming to be me and I suppose that's the reason why I lost the titan rank.
I'm tired to send emails to [email protected] with the information of my purchase to proof I bought the rank. Is anybody there ? Is anybody looking at that emails?

Can anybody let me know how can I get my rank back?

Thanks

 

Maybe try to contact a mod to contact Cypriot

 

Who is he?

I contacted a mod and he said "I cant restore ranks"

A Bad mod was he
:P

 

@CypriotMerks @Noobcrew, are the owners of this server.
Do you have any proof of being titan?

 

The YAP

I got the purchase

 

Okay. Email [email protected] your issue and full proof regarding the issue. Send the email like, once or twice a week.

Good luck.

 

I send like 9 emails with no answer

A few emails

??? I cant enter in mineverse

?? What is dissagrate?¿
w

I click it for an error sorry

 

When did you send those?

 

When I lost my rank

At the day of today im waiting for answer.....

 

Contact support and email them once a week. They have a lot to do so it can take some time to reply.

 

I'm trying to contac mineverse support sience 3 setember

since*

 

As @rpcraig said, it will take some time. @CypriotMerks and @Noobcrew are very busy. Please be patient.

 

Thread moved to correct location.

Also, good luck!

 

@mrcibz please dont multipost also do as @The_Doctor said and send the email roughly every 2 days

 

Cyp has fixed your rank.
Feel free to open another thread if you are still experiencing problems.