• My exact in game name is: AlmaRobb
  
• My purchased rank is/was: God
  
• My exact issue and or game mode where the problem is: Lost rank on survival
  
• Evidence ie: screenshots and/or any helpful information: Default on survival God on factions

 

@CypriotMerks @Noobcrew

 

Good luck on getting the rank back ;)

 

Please don't make multiple threads but anyway ...
Send an email to [email protected] with your in game name, problem, proof of which game modes you are missing your rank on, and proof that you have the rank. You might not get an immediateresponse, so try sending the same email once every week.

 

I didn't make multiple threads? I made two threads for two different accounts. I have been planning to email them but I haven't got around to it yet, I will email them when I have time, Thanks.

 

I rest my case sorry

 

Its alright.

 

Hope you get your rank back <3

 

Yeh this is one of the cases where you simply need to email the support team, sorry again for jumping to conclusions

 

Good luck. I know, it feels so bad when you paid for something and you don't get what you are supposed to. I hope you get your rank back! There is always error or mistakes happening in the world :P

 

Locking this.