thanks noobcrew but i sent an email 3 days ago again and they still havent eplied so plz if u can buy me my rank . i think maybe my usernames too long . because when TheNerdyLlama <player> tried to get me one it didnt work plz advise Darkxxrexdemon12
It doesn't have anything to do with your username, so don't worry about that. Make sure to bump your email every week (Give or take) so it doesn't go to the bottom and stays at the top.
As RebornWolf said, keep your email active. This way they will have a better chance of seeing it. I'd also suggest messaging them here on the forums to possibly get a faster reply! Good luck with this. :D
He thinks that long username is the issue, but it really isn't. His rank probably didn't register or something..