Cannot purchase ranks.

Discussion in 'Site Support' started by iAintGonTry, Oct 7, 2015.

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  1. iAintGonTry
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    iAintGonTry Active Member

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    Hello! My Minecraft username is HerpyDerpy.
    When I click the Buy button in the Mineverse shop, It notifies me saying: "You're not allowed to purchase this item."
    Here is a screenshot: (hopefully it works this time)
    fault.png

    I would really like to have this problem resolved as soon as possible!
    Thanks,
    HerpyDerpy.
    Tags: @CypriotMerks @Noobcrew @bananaman11223
     
    Last edited: Oct 7, 2015
    iAintGonTry, Oct 7, 2015
    #1
  2. TADS
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    TADS Guest

    The image isn't working.

    Anyways, this is possible a problem with your credit card.
     
    TADS, Oct 7, 2015
    #2
  3. iAintGonTry
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    iAintGonTry Active Member

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    I hadn't entered my credit card details yet, It says that when I try to add it to my cart. And I will attach the screenshot to the forum
     
    iAintGonTry, Oct 7, 2015
    #3
  4. ItsSniiper
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    ItsSniiper Boss Member

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    I suggest emailing them and telling them your problem, maybe they can fix this soon.
    [email protected]
    Good luck.
     
    ItsSniiper, Oct 8, 2015
    #4
  5. iAintGonTry
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    iAintGonTry Active Member

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    Had
    Yeah I did. Thanks anyways :)
    - Herpy
     
    iAintGonTry, Oct 8, 2015
    #5
  6. Van
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    Van Legendary Member

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    Has this problem been resolved yet?
     
    Van, Nov 10, 2015
    #6
  7. ParanormalPizza
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    ParanormalPizza Well-Known Member

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    It may be because of a chargeback. Have you gotten refunds from the buycraft site recently? Also, as it says above, email [email protected] once every week.
     
    ParanormalPizza, Nov 10, 2015
    #7
  8. kinsey_kid
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    kinsey_kid Developer Developer Premium

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    Are you definately MVP and not VIP?
     
    kinsey_kid, Nov 30, 2015
    #8
  9. Benko
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    Benko Boss Member

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    Same thing happened to me just refresh your browser and it should work.
     
    Benko, Nov 30, 2015
    #9
  10. PiLe
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    PiLe Retired Admin Premium

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    This^^
     
    PiLe, Dec 10, 2015
    #10
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