Sledge_Blows Sponsor Rank [Missing]

Discussion in 'Site Support' started by sledge_blows, Oct 6, 2015.

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  1. sledge_blows
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    sledge_blows Active Member

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    Please use [email protected] if you're having troubles with donations or didn't receive rank.

    If you have any questions or concerns, feel free to send an email to [email protected]

    Please use this template when using this section for help with lost ranks or donation issues:
    • My exact in game name is: Sledge_Blows
    • My purchased rank is/was: Sponsor
    • My exact issue and or game mode where the problem is: Every Gamemode, I have not recieved it and have emailed 5 days ago but didn't get a response.
    • Evidence ie: screenshots and/or any helpful information: Paypal Transaction : [​IMG]
      https://gyazo.com/f26c1990fce926b794b2b465889b8e52
    [​IMG]
    https://gyazo.com/0f1d16f816bf2bf8a4a58ffd0659bdf2



    NOT SURE WHY IT SAYS SKYBLOCK, I DID /buy ON INFECTION - The Email is the owners ign also so it was all done correct.

    If compensation is possible i'd be expecting maybe a rank upgrade since i bought the rank nearly a week ago!! If i do get compensation please add it on BuyCraft as a payment so i can rank upgrade

    @CypriotMerks
    @Noobcrew
    @bananaman11223
    @MaxNinja10



    Best Regards,
    Ben - Sledge
     
  2. Max
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    Max Janice's Mentor Premium

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    7,575
    Hello,

    The support email receives a lot of emails per day and it can be hard for them to go through every single one of them. The only thing I can suggest is you re-send your email every 5 days until you get a response.

    I will also tag CypriotMerks so that he may see this.
    @CypriotMerks
     
    • Like Like x 3
  3. sledge_blows
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    sledge_blows Active Member

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    Thanks for that! I appreciate it.
     
  4. sledge_blows
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    sledge_blows Active Member

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  5. CypriotMerks
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    CypriotMerks Well-Known Member

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    We haven't received your payment.

    Status: Error Price

    You should have received a refund.

    Reason this has happen is because your bank stopped you from making this purchase, you'll have to contact your bank and find out why.
     
  6. sledge_blows
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    sledge_blows Active Member

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    Hmm - A Refund hasn't come. Thanks though.

    Best Regards,
    Ben - Sledge


    Edit : Refund came just doesn't show up as '+£10.00' Thanks.
     
  7. sledge_blows
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    sledge_blows Active Member

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    image.jpeg image.jpeg
    No refund received - you still have the money.

    @CypriotMerks
     
  8. CypriotMerks
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    CypriotMerks Well-Known Member

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    I have double check and searched your Minecraft name in our buycraft database, we haven't received anything.

    Try calling your bank, maybe they have your money on hold.
     

    Attached Files:

  9. CypriotMerks
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    CypriotMerks Well-Known Member

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    To be more specific what error price means;
    Ve9qxH4.png
     
  10. Travis_B
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    Travis_B Active Member

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    I had the same issue, it was because i was a junior at my bank. All fixed now.
     
  11. sledge_blows
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    sledge_blows Active Member

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    Alright, Thanks! I was also told if i made two maps for Infection i'd get a rank upgrade each map. Is this true? I made 2 and they are very good :) Add me on skype for more details such as the file etc.

    ben.buisness
     
  12. CypriotMerks
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    CypriotMerks Well-Known Member

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    I don't add anyone on Skype or accept files.

    You can submit your maps here; http://www.mineverse.com/forums/map-submissions.106/
     
  13. sledge_blows
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    sledge_blows Active Member

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    It says it is completed - No issue with bank I am looking to buy elite but I need my money back or my sponsor rank since you still have the money and i can assure you that. IT says the transaction was Completed with no issue at all!.

    @CypriotMerks
    @bananaman11223
    @Noobcrew
    @MaxNinja10
     
  14. PiLe
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    PiLe Retired Admin Premium

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    12,082
    Closing this as resolved now that you are Elite.
     
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