This isn't for me a friend asked for me to help her. :p

• My exact in game name is: iNerdx
• My purchased rank is/was: God
• My exact issue and or game mode where the problem is: Got deranked to premium.
• Evidence ie: screenshots and/or any helpful information:

 

Send an email to [email protected]

 

I suggest doing what BlackZone514 mentioned, and also your friend could also notify a Mod just in case

 

Fixed

 

ty <3

 

Resolved. Locking and archiving.