Donation Issue: Shop Didn't List My Donation In Recent donations, and I didn't receive rank

Hi Staff,

I purchased the Mineverse donation rank 'Titan' for the price of $250 after saving up some of my allowance. I was very excited to receive this outstanding rank, and enjoy donating to this lovely server. It took a few hours to realize something had gone wrong, because I hadn't received this rank. I got very worried, because my father would get mad at me if he realized I'd just wasted $250. When I told him, he was very upset. If you're wondering, the money I spent was taken out of my father's PayPal account. I will not share any information about PayPal or credit info. He told me to file a report on this glitch, and so I am. I very hopefully plead you can fix this glitch. I'd give a screenshot, but my screenshot settings have been broken since I paid for my new computer. I hope this is good enough, I will get in a lot of trouble if I can't get something out of paying $250. My ign is griggsf and I very much hope you can help me out, especially since I love your server so much. Appreciate you reading this.

Sincerely,
Griggsf

 

Did it take the money out of your paypal / whatever you used to pay?

 

Yes, my father's PayPal was effected. I lost $250.

 

Use the reply buttton

Are you sure you put in the correct username (caps and non-caps)?

 

Yes, I'm positive everything was correctly inputted, thanks for asking. (no sarcasm)

 

Well then you're going to have to email [email protected] and wait it out (idk if thats the correct email but i think it is)

 

Thanks for your input, I've been doing that weekly for the past month, nothing yet.

 

@CypriotMerks

 

Hm?

 

Thats the co-owner he fixes ranks so I tagged him.

 

We call him when stuff takes too long. :I

 

Oh, thanks, tin15cro.

 

Yeah, didn't know that Ares_Xena Thanks :D

 

Locking as inactive.
If this is still an issue feel free to open another thread.