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Discussion in 'Help' started by Mariselle, Sep 10, 2015.

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  1. Mariselle
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    Mariselle Experienced Member

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    My cousin just register here @Gaby and she appears registered but can't change her profile pic or post anything. Someone help please.
     
  2. tin15cro
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    tin15cro Well-Known Member

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    It could be that the size of the picture is too big or too small?
     
  3. Diamonds180
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    Diamonds180 Well-Known Member

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    I think I know what has happened.

    Has she done the email confirmation thing? If not, get your cousin to go on the email they registered with and there should be an email with "Mineverse Forums Activation" or something like that.
    Go into the email and it has a link in it, click on that, done.

    If you already did that, I'm not too sure what has happened.
     
  4. Mariselle
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    Mariselle Experienced Member

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    She didn't received the email confirmation. She changed the email and still not received it.
     
  5. Diamonds180
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    Diamonds180 Well-Known Member

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    Check this "new email" just incase it sent anyway,
     
  6. Mariselle
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    Mariselle Experienced Member

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    Ok thank you.
     
  7. Diamonds180
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    Diamonds180 Well-Known Member

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    I just checked her profile and it is unaccessable. This means she has not done the email confirmation.

    Hope I helped ;)
     
  8. Mariselle
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    Mariselle Experienced Member

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    Yes but the email not arrive.
     
  9. larrythebird101
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    larrythebird101 Boss Member

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    Did she check in her "Spam" mail as well?
     
  10. Diamonds180
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    Diamonds180 Well-Known Member

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    ^^ What Larry said. Most of my confirmations went there.
     
  11. Mariselle
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    Mariselle Experienced Member

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    Yes nothing.
     
  12. xFaK10
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    xFaK10 Experienced Member

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    Try another Browser.. Sometimes AdBlock block some things...
    Hope This Help! :D
     
  13. Mariselle
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    Mariselle Experienced Member

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    No, nothing seems to work but thank you anyway.
     
  14. Blahziter
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    Blahziter Active Member

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    When I made an account, I didn't need to confirm my email.
     
  15. Scorv
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    Scorv Gaming Warlord Premium

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    Have her get the confirmation email re-sent, and look for it in email (inbox and junk). And what browser is she using?
     
  16. Mariselle
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    Mariselle Experienced Member

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    How will she have the confirmation email resent? And I think she is using internet explorer.
     
  17. Scorv
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    Scorv Gaming Warlord Premium

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    It should be somewhere near the top of the forum page.

    And try using Chrome, with add-block off.
     
  18. Mariselle
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    Mariselle Experienced Member

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    ok thank you.
     
  19. xGabrielax
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    xGabrielax Active Member

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    I just made another account thank you Mar.
     
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  20. Mariselle
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    Mariselle Experienced Member

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    Is good then
    Ok. Can a mod close this thread is solve thank you.
     
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