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  • Lost rank

    Discussion in 'Site Support' started by THBjarke, Aug 22, 2015.

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    1. THBjarke
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      THBjarke Active Member

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      Hello my name is Bjarke i lost my rank when i chnaged name on Minecraft. My name before i changed name Was THBjarke and i donated to God And i dont have my rank yet and i rlly miss it my name on Minecraft now is: _Xemnas_. Can u plz give me my God rank back that could be great. Thanks
       
    2. Philip320
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      Philip320 Experienced Member

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    3. Agent
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      Agent Well-Known Member

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    4. THBjarke
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      THBjarke Active Member

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      I dont have any screenshots from mineverse for some reason D:
       
    5. RawrImaEatChu
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      RawrImaEatChu Experienced Member

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      why do we need screenshots actually? cypriotmerks can just do /buycraft:recipe <username> and check what ranks they have bought.
       
    6. Philip320
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      Philip320 Experienced Member

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      True
       
    7. PiLe
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      PiLe Retired Admin Premium

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      If you truly had the rank BuyCraft or PEX will show it.
      Mail the information that you do have along with:
      • Your exact username (current)
      • Your old username at the time of purchase.
      • Any receipt of payment emailed to you, or proof of purchase. (ie: PayPal transaction ID number)
      Be patient.
      This has been known to take some time to fix on this server.
      Cypriot is a busy man.
       
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    8. PiLe
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      PiLe Retired Admin Premium

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      Locking as inactive.
      If this is still an issue feel free to open another thread.
       
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