Hello my IGN is Naza
I am donated for Elite and it was credited through GTA
It has not been updated to the HUB so i cannot toggle my pet.
If so can my permissions be added for Elite in Hub
Thanks

 

A few things:

• Not sure how long it's been since you purchased your rank. Relogging may help.
• Have you emailed Cypriot? ([email protected])
• Include your exact IGN and transaction ID if possible.

If you don't get a reply back in 5 days reply to the email again. Do this every 4-5 days until Cyp responds. Remember to please be patient. He is only one man.

 

Just find CypriotMerks in game and tell him the problem, then he will restore it almost instantly if he's not busy.
That's how I got my elite back.
But if you can't find him, Pile_of_Butts' solution is the best.

 

i've tried the support@mineverse before and its not reliable.
Well my exact ign is Naza transaction ID cant be found

 

The support email is the only way to get this resolved.
I would email him every 4-5 days until he responds.

 

sure thanks

 

Did support resolve your issue?

 

no

 

I suggest attaching a screenshot to this thread of proof of you being an Elite.

Hopefully Cypriot will see this when he gets back from holiday.

 

I lost my titan rank and no one seems to want to help me or care.

 

Hope your problem gets resolved.

 

Same

 

Please send an email to [email protected] where an admin can see your request providing the following things

• Problem With Your Rank
• Your IGN

If your problem isn't fixed within a few days after sending the email try sending another one but please do not spam the email. If not after that then try sending one every few days.