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    • Havent recieved my rank?!

    Discussion in 'Help' started by oTranquil, Jul 26, 2015.

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    1. oTranquil
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      oTranquil Active Member

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      Hi, I just purchased Rank Elite about 3 minutes ago and haven't got my rank on the server? HELP ME!

      ign = _Strafes
       
      Last edited: Jul 26, 2015
      oTranquil, Jul 26, 2015
      #1
    2. Van
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      Van Boss Member

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      Hello _Strafes I'm sad to hear that you haven't received your donator rank. First I would like to tell you that it could take up to 24 hours to get your rank, if you haven't got it by that then I recommend you to email: [email protected] and fill out this template in the mail:

      • My exact in game name is:
      • My purchased rank is/was:
      • My exact issue and or game mode where the problem is:
      • Evidence ie: screenshots and/or any helpful information:
       
      Van, Jul 26, 2015
      #2
    3. oTranquil
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      oTranquil Active Member

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      FFs D: . OK then thanks Van !
       
      oTranquil, Jul 26, 2015
      #3
    4. Agent
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      Agent Well-Known Member

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      Most ranks come within around five minutes.

      Did you enter your IGN correctly?
       
      Agent, Jul 26, 2015
      #4
    5. Quad
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      Quad Well-Known Member

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      Most likely it will take anywhere from 5-20 minutes. If not, then 24 hours. If the rank still hasn't come, email mineverse's support email at [email protected]
       
      Quad, Jul 26, 2015
      #5
    6. oTranquil
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      oTranquil Active Member

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      Ok I have recieved my rank on my alt XenoPvp7 now aka _Tranquillity

      However, i seem to only be elite on Kitpvp? Every other game on Mineverse i'm non-rank?
       
      oTranquil, Jul 27, 2015
      #6
    7. Van
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      Van Boss Member

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      Van, Jul 27, 2015
      #7
    8. CypriotMerks
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      CypriotMerks Well-Known Member

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      Fixed.
       
      CypriotMerks, Jul 28, 2015
      #8
    9. Van
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      Van Boss Member

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      Resolved, closing.
       
      Van, Jul 28, 2015
      #9
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