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  • Need help! shop's not working

    Discussion in 'Site Support' started by TreeTopPanda_, Jun 25, 2015.

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    1. TreeTopPanda_
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      TreeTopPanda_ Active Member

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      Dear mineverse,

      I have been having a problem with the shop for about a week now. Today I was going to upgrade kinspi23. but when I filled in my card info and pressed the button to pay for it, it said ''unable to perform this request'' and my card number check box was highlighted in red..... as if saying I put in the numbers wrong, however I double checked everything and I didn,t make any mistakes. For some reason it is refusing my card, is there a way to stop this?

      -Tris
       
    2. TreeTopPanda_
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      TreeTopPanda_ Active Member

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      Last edited: Jun 25, 2015
    3. BillCipher
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      BillCipher Experienced Member

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      try doing it again, use paypal,
      or email [email protected] with your problem and proof
       
    4. TreeTopPanda_
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      TreeTopPanda_ Active Member

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      but I don't use paypal. I,ll try emailing support then
       
    5. BillCipher
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      BillCipher Experienced Member

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      ok, but just saying, paypal always works for me, and i have bought like 20 stuff on mineverse using paypal and nothing went wrong
       
    6. TreeTopPanda_
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      TreeTopPanda_ Active Member

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      I've also bought many ranks for people on it and never had this problem, I don't know why it is happening now
       
    7. PiLe
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      PiLe Retired Admin Premium

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      Locking as inactive.
      If this is still an issue feel free to open another thread.
       
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