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    • Need titan rank on all servers please :D

    Discussion in 'Site Support' started by Littlebigziberna, Jun 17, 2015.

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    1. Littlebigziberna
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      Littlebigziberna Active Member

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      • My exact in game name is: DannyBoy6997
      • My purchased rank is/was: Is vip/ Was titan
      • My exact issue and or game mode where the problem is: I am titan on prison only and i want it on all servers :p
      • Evidence ie: screenshots and/or any helpful information: Here are 2 screenshots of me being VIP on kitpvp and Titan on prison. I also did email support@mineverse but i didnt get a response.
      • P.S I cant make a new account so im using my old one.
      • 2015-06-14_18.06.48 Titan.png 2015-06-14_18.02.34 VIP.png
       
      Littlebigziberna, Jun 17, 2015
      #1
    2. Nightfire
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      Nightfire Boss Member

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      Sending to [email protected] can take days. Cyp gets many of these a day so it can take time. If you haven't got a reply in a while re-sent it.
       
      Last edited: Jun 17, 2015
      Nightfire, Jun 17, 2015
      #2
    3. Littlebigziberna
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      Littlebigziberna Active Member

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      I have sent like 5.
       
      Littlebigziberna, Jun 17, 2015
      #3
    4. Nightfire
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      Nightfire Boss Member

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      How long ago was the last recent one you sent ?
       
      Nightfire, Jun 17, 2015
      #4
    5. Littlebigziberna
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      Littlebigziberna Active Member

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      Like 4 days ago. Just resent it about 30 minutes ago.
       
      Littlebigziberna, Jun 17, 2015
      #5
    6. Littlebigziberna
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      Littlebigziberna Active Member

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      .
       
      Littlebigziberna, Jun 18, 2015
      #6
    7. zachary0816
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      zachary0816 Experienced Member

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      ...
       
      zachary0816, Jun 18, 2015
      #7
    8. Agent
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      Agent Well-Known Member

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      It could take weeks to get a reply, or to get your rank back.
      Just be patient. :)
       
      Agent, Jun 18, 2015
      #8
    9. Littlebigziberna
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      Littlebigziberna Active Member

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      Ughh...
       
      Littlebigziberna, Jun 19, 2015
      #9
    10. Littlebigziberna
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      Littlebigziberna Active Member

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      .
       
      Littlebigziberna, Jun 19, 2015
      #10
    11. Valor
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      Valor Well-Known Member

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      Unfortunately, the support team is very small, so it takes a while to get a response.
      If you haven't gotten a reply in 2-3 weeks, resend, but don't spam the email, as it will lower your chances of getting help.
       
      Valor, Jun 19, 2015
      #11
    12. Littlebigziberna
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      Littlebigziberna Active Member

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      Ugh..
       
      Littlebigziberna, Jun 22, 2015
      #12
    13. Watermelonone
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      Watermelonone Well-Known Member

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      Or it could take 1 day like mine did :)
       
      Watermelonone, Jun 22, 2015
      #13
    14. Littlebigziberna
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      Littlebigziberna Active Member

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      Nope. Not for me.
       
      Littlebigziberna, Jun 23, 2015
      #14
    15. Littlebigziberna
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      Littlebigziberna Active Member

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      bump
       
      Littlebigziberna, Jun 25, 2015
      #15
    16. Realizinq
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      Realizinq Well-Known Member

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      How about 6 months?
       
      Realizinq, Jun 25, 2015
      #16
    17. Agent
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      Agent Well-Known Member

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      If you have not received your rank yet, email them again.
       
      • Like Like x 1
      Agent, Jun 25, 2015
      #17
    18. Littlebigziberna
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      Littlebigziberna Active Member

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      How about a year? :\
       
      Littlebigziberna, Jun 25, 2015
      #18
    19. PiLe
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      PiLe Retired Admin Premium

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      Locking as inactive.
      If this is still an issue feel free to open another thread.
       
      PiLe, Dec 10, 2015
      #19
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