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    • Larchiebawld Not VIP

    Discussion in 'Site Support' started by EddyCottonsocks, May 13, 2015.

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    1. EddyCottonsocks
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      EddyCottonsocks Active Member

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      I payed for this ages ago and it never came through i payed about 1 month ago the i quit mc and now its still not there D:
       
      EddyCottonsocks, May 13, 2015
      #1
    2. larrythebird101
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      larrythebird101 Boss Member

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      Have you sent an email to [email protected] providing the transaction ID and your username?
       
      larrythebird101, May 13, 2015
      #2
    3. EddyCottonsocks
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      EddyCottonsocks Active Member

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      Whats transaction id
       
      EddyCottonsocks, May 14, 2015
      #3
    4. elrak
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      elrak Legendary Member

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      The transaction ID is the ID which you received when you got sent the email from the Mineverse donation email.
       
      elrak, May 14, 2015
      #4
    5. KingAlex
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      KingAlex Well-Known Member

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      Hey There!

      ~Sorry to hear about you losing your rank.

      Please Email [email protected] with:

      · Details of what happened

      · Proof of your rank. Eg A Screenshot or the transaction receipt from buying the rank.


      Please then wait a few days for a reply. Please remember to be patient! As they own 3 servers this email receives up to 100 emails per day of Users mailing for help. Hoped this Helped!

      KingAlex
       
      KingAlex, May 16, 2015
      #5
    6. PiLe
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      PiLe Retired Admin Premium

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      Locking as inactive.
       
      PiLe, Dec 10, 2015
      #6
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