I was a VIP....then i didn't get on for a while...then my rank disappeared...

Discussion in 'Help' started by BaccaKing1342_Playz, Mar 27, 2015.

  1. BaccaKing1342_Playz
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    BaccaKing1342_Playz Active Member

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    I was a vip. Then my rank suddenly disappeared! I don't have any screenshot, but i swear that I was a VIP
     
  2. Yin
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    Yin Legendary Member

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  3. BaccaKing1342_Playz
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    BaccaKing1342_Playz Active Member

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    but i swear! i had VIP! this isn't fair! I had it for months!
     
  4. Yin
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    Yin Legendary Member

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    We're aware that it's stressful, but you can easily restore it with an email to support.
     
  5. BaccaKing1342_Playz
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    but i don't have proof
     
  6. BaccaKing1342_Playz
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    BaccaKing1342_Playz Active Member

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    i looked through all my screenshots...
    none on mineverse...
    my old name was BaccaKing1342 and I had VIP
     
  7. Yin
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    Yin Legendary Member

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    A screenshot from when you had VIP would be sufficient. If not, you should've gotten a receipt for your purchase in email. Paste that into the support.

    edit: was busy typing while you said that, oops
     
  8. BaccaKing1342_Playz
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    BaccaKing1342_Playz Active Member

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  9. Yin
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    Yin Legendary Member

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    There's a lot of personal information that probably shouldn't be given out to the public, so I edited it for safety purposes. Just paste that and the situation into the support email.
     
  10. BaccaKing1342_Playz
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    BaccaKing1342_Playz Active Member

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    is that enough?
     
  11. Yin
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    Yin Legendary Member

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    The evidence you provided was sufficient, just need to submit it to [email protected]
     
  12. BaccaKing1342_Playz
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    ok i sent it. When will i get my rank back and/or get a reply?
     
  13. Yin
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    Yin Legendary Member

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    There's no set date to when emails are supplied, so this can take a day or a while longer. Just be patient. SInce this is resolved, would you like this thread closed?
     
  14. BaccaKing1342_Playz
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    but i also lost a ton of stuff in my enderchest and money in kit pvp...idk why
     
  15. BaccaKing1342_Playz
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    can i just talk for a bit? cuts there are a ton of things that have changed since i haven't gone on for a few months.
     
  16. Yin
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    Yin Legendary Member

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    Fair enough. What else happens to be missing?
     
  17. BaccaKing1342_Playz
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    i was rank L on op prison....now I'm A
     
  18. BaccaKing1342_Playz
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    BaccaKing1342_Playz Active Member

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    and tbh thats all i care about
     
  19. Yin
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    Yin Legendary Member

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    That one can be resolved with support as well, if you have any evidence.
     
  20. BaccaKing1342_Playz
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    BaccaKing1342_Playz Active Member

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    no, i don't :(
     

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