Okay I sent an email about my rank, 2 weeks ago. Other people who sent it after me are getting there ranks back. What's up with this? :c
The emails get a lot of emails daily. Cyp probably tries to go through a bunch when he has free time to. Spamming them with emails isn't the answer to getting it fixed..
In 4 days, I didn't got replies for my first email I sent, I just sent another email on the 5 day. :\
Be patient and don't spam the email. Spamming will result in other members being overlooked and make the whole process take much longer.