Hey Syndicate! I recommend you email [email protected] with: Proof that you have the rank. You already have this. Your in-game name. The situation. Good luck! ~Diggy
If he emails them with evidence and such as Diggy said, tagging Cyp now would be unnecessary. However, if in the next few days, there is no response, I shall alert him.
I have the same problem, and I am an Elite as well. I sent the email to support a few days ago and have not gotten a response.