• My exact in game name is: LeBrand

• My purchased rank is/was: Titan

• My exact issue and or game mode where the problem is: It says my packages were credited but I had not received Titan.

• Evidence ie: screenshots and/or any helpful information: I took this picture yesterday. Sadly I do not have the email receipt because it was my mother who had made the payment.

 

You will have better results getting this issue solved by emailing Cyp directly at: [email protected]
Include all the information you provided here.
Be patient. These things can sometimes take time.
Best of luck.

 

I don't have an email. My mom deleted my old one and she has the receipt and idk what to do :(

 

@Pile_of_Butts Can you please email him about it please?

 

I'll tag a few mods to see if they can add you to a BuyCraft rank fix list in the staff section.
@PandaBear__ @VaMeSa123 @canucksfan44 @Chloyybear4ever @Firo3000

His fix is essentially the same as a skywars fix.
Cyp just re-issues the rank from BuyCraft so essentially even tho this isn't a "Skywars" issue you could add him to that list and he will be fixed. Or if you have a list for running BuyCraft rank issues, add him to that?
It's the same correction procedure for most of these BuyCraft issues.

 

Okay thanks!

 

Lebrand send an email to [email protected] and give them your recipt number of your purchase and show them a picture of you still being God.

 

He said he doesn't have an email. :/

 

Does your mother have the email recipt?

 

I think. Ill check with her.