Titan Paymeny Failure

Discussion in 'Help' started by DSR_50, Dec 22, 2014.

  1. DSR_50
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    DSR_50 Active Member

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    • My exact in game name is: LeBrand
    • My purchased rank is/was: Titan
    • My exact issue and or game mode where the problem is: It says my packages were credited but I had not received Titan.
    • Evidence ie: screenshots and/or any helpful information: I took this picture yesterday. Sadly I do not have the email receipt because it was my mother who had made the payment. 2014-12-22_13.50.52.png
     
  2. PiLe
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    PiLe Retired Admin Premium

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    You will have better results getting this issue solved by emailing Cyp directly at: [email protected]
    Include all the information you provided here.
    Be patient. These things can sometimes take time.
    Best of luck.
     
  3. DSR_50
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    DSR_50 Active Member

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    I don't have an email. My mom deleted my old one and she has the receipt and idk what to do :(
     
  4. DSR_50
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    DSR_50 Active Member

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  5. PiLe
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    PiLe Retired Admin Premium

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    I'll tag a few mods to see if they can add you to a BuyCraft rank fix list in the staff section.
    @PandaBear__ @VaMeSa123 @canucksfan44 @Chloyybear4ever @Firo3000

    His fix is essentially the same as a skywars fix.
    Cyp just re-issues the rank from BuyCraft so essentially even tho this isn't a "Skywars" issue you could add him to that list and he will be fixed. Or if you have a list for running BuyCraft rank issues, add him to that?
    It's the same correction procedure for most of these BuyCraft issues.
     
    Last edited: Dec 22, 2014
  6. DSR_50
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    DSR_50 Active Member

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    Okay thanks!
     
  7. canucksfan44
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    canucksfan44 Legendary Member

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    Lebrand send an email to [email protected] and give them your recipt number of your purchase and show them a picture of you still being God.
     
  8. PiLe
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    PiLe Retired Admin Premium

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    He said he doesn't have an email. :/
     
  9. canucksfan44
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    canucksfan44 Legendary Member

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    Does your mother have the email recipt?
     
  10. DSR_50
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    DSR_50 Active Member

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    I think. Ill check with her.
     

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