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    Discussion in 'Help' started by BlackZone, Oct 16, 2014.

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    1. BlackZone
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      BlackZone Boss Member

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      Every since I got Supreme my rank on prison is reset to D- prisoner and
      I payed 250k trying to rank up then I buy C then B it just took my money
      So I try again for 2 days it still, happens HELP
      @CypriotMerks
       
    2. prince_planet_2
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      prince_planet_2 Well-Known Member

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      It's just a prefix problem, you should be able to access all of the prison features you used to be able to
       
    3. Sound
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      Sound Well-Known Member

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      Um in not sure how you worded this but you have to buy the rank above the one you bought already its just it doesnt show you as your current rank.
       
    4. prince_planet_2
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      prince_planet_2 Well-Known Member

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      Just go by what I said, it is a common problem. It is saying he is a D Prisoner, but really, he won't be.
       
    5. BlackZone
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      BlackZone Boss Member

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      But my money
       
    6. prince_planet_2
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      prince_planet_2 Well-Known Member

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      To get your in game money back, you must have proof you purchased it. Poet any evidence here
       
    7. BlackZone
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      BlackZone Boss Member

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      What I didnt screen shot any proof
       
    8. BlackZone
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      BlackZone Boss Member

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      But I'm not lying I did have 250k
       
    9. prince_planet_2
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      prince_planet_2 Well-Known Member

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      You can not receive a refund then sorry
       
    10. Gemmalove
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      Gemmalove Experienced Member

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      It's just a prefix problem right?
      You can still enter the block of what rank you were, correct?
       
    11. Glaadiator
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      Glaadiator Boss Member

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      I am going to list you for a rank recovery, but I need evidence that you were that certain rank before upgrading. Is that possible?
       
    12. BlackZone
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      BlackZone Boss Member

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      Yes I think I have a screen shot when I was on A I will check asap
       
    13. Glaadiator
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      Glaadiator Boss Member

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      Did you get the screenshots yet?
       
    14. BlackZone
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      BlackZone Boss Member

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      Yes I do but it doesn't work if I try to post a screen shot
       
    15. Gemmalove
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      Gemmalove Experienced Member

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      Click upload file, and find the file with your screenshots in it.
      Click the picture you want uploaded, it should show up below the text box as an attachment.
      Click either full image or thumbnail, or just leave it like it is, and press post reply.
       
    16. Feurin
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      Feurin Boss Member

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      It's a prefix glitch. You're still the rank you bought, and you're also the rank you bought on the prison server, it's just a glitch, it removes your D, C, B, A, Free (and so on) rank prefix, but you can still enter the areas, ask @ScoFu13 on the website or in-game, and h'll talk to Cypriot about re-considering it.
       
    17. PopIs_MyLife
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      PopIs_MyLife Legendary Member

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      Still an issue?
       
    18. Broken
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      Broken Experienced Member

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      Im guessing this has been handled idk?
       
    19. BlackZone
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      BlackZone Boss Member

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      No I got Faded to help me
       
    20. PopIs_MyLife
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      PopIs_MyLife Legendary Member

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      Thank you for your report. This report has been resolved.
      This thread was moved to Reports - Archives.
       
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