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  • Sponsor help[Handled]

    Discussion in 'Help' started by Blocky, Oct 4, 2014.

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    1. Blocky
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      Blocky Experienced Member

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      Hi i bought sponsor yesterday but i am still premium. D:

      @Mineverse.com i need help!
       
    2. prince_planet_2
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      prince_planet_2 Well-Known Member

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      Is this happening on every part of Mineverse?
      If so, send an email to [email protected] explaining your problem, and proof of rank purchase (receipt or something like that).
      If it is not on every part of mineverse, but only on some, please reply, and say which parts of mineverse the rank is not showing on.
       
    3. Blocky
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      Blocky Experienced Member

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      Ok thank you! :D
      and it is not coming to every part of mine verse so i will send an email now!
       
    4. Blocky
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      Blocky Experienced Member

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      how
      around how long will they take to respond???
       
    5. Blocky
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      Blocky Experienced Member

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      Ummm prince_planet i just looked at the receipt and it says tri8 not blockypro123.
      I payed for the wrong person what should i do???
       
    6. prince_planet_2
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      prince_planet_2 Well-Known Member

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      Oops, silly you.
      Sadly, part of the terms and conditions of buying a rank (which your meant to read, yet no one does) says that no refunds will be accepted. Sorry mate, I guess it pays to read the T's&C's some times.
      Before you go and buy a rank again, check that in the top right hand corner, you press "Logout" before buying anything, and when on the first screen, be sure to type your correct in game name.

      Congratz to tri8 for gettin a free rank :P
       
    7. Blocky
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      Blocky Experienced Member

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      So there is no way i can get the rank?
       
    8. prince_planet_2
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      prince_planet_2 Well-Known Member

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      I guess it is worth sending an email to [email protected] and just see what they say, but be aware that they will probably say what I said. You never know...
       
    9. Blocky
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      Blocky Experienced Member

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      Oh ok D: I will try
       
    10. prince_planet_2
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      prince_planet_2 Well-Known Member

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      Good luck mate :D
      Glad I could help.
       
    11. Broken
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      Broken Experienced Member

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      need this locked and archived?
       
    12. Blocky
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      Blocky Experienced Member

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      Yeah sure
       
    13. Gemmalove
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      Gemmalove Experienced Member

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      • Like Like x 1
    14. Glaadiator
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      Glaadiator Boss Member

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      Thank you for your report. This report has been resolved.
      This thread was moved to Reports - Archives.
       
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