Can I please get my rank back, It got removed because of the server restart. My username is: ProCandyRaid But I think I Brought it when my mc name was: xXEliteSniperxX
Hello @xXEliteSniperxX, I arvise you to create a support ticket which will the lead to your issue being sorted quicker and easier, I also suggest you provide proof of your purchase or your rank, also what rank where you? Thanks.
Hi, As suggested above, you should open a support ticket, but I have one question Mineverse never has restarted fully, so what do you mean by 'because of the server restart'. When you open the support ticket put in this Information: Email used, username at the time, transaction ID's and also screenshots of proof of purchase towards this. Also, you have never joined mineverse in over 1-2 years from different lobbies. I suggest actually testing that you still have your rank before you post a thread on this topic. Please join the server to see if you have the rank or have ever even donated on Mineverse. Kind Regards, Dan
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